Contact CreatorSync
Contact CreatorSync by emailing hello@creatorsync.app. One address handles every question: a correction to a guide, a press or partnership enquiry, or a request for the data we hold about you. CreatorSync is a trading name of Creator Labs Ltd, company 17414896, registered in England and Wales.
- Email: hello@creatorsync.app
- Company: Creator Labs Ltd, number 17414896, England and Wales
- Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ
- Asking for your personal data: organisations usually have one month to reply
How do you contact CreatorSync?
Email hello@creatorsync.app. It is the one address for everything, so pick the subject line that matches your question and we can sort it faster.
| What you need | Subject line | What to include |
|---|---|---|
| A correction to a guide | Correction | The page address and the line that is wrong |
| Press or partnership enquiry | Press or Partnership | Who you are and what you have in mind |
| A copy of your personal data | Data request | The email address or name you used with us |
| Anything else | Hello | Whatever helps us answer in one reply |
What to do next: email hello@creatorsync.app with the subject line that matches your question, and include the page address if it is about a guide. If you are still finding your way around, the guides start on the CreatorSync home page.
Who is CreatorSync?
CreatorSync is a trading name of Creator Labs Ltd, a private limited company registered in England and Wales under number 17414896. Its registered office is 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.
Those details are not decoration. The UK’s Trading Disclosures Regulations 2015, regulation 25 require every company to show its registered number, its registered office and the part of the UK it is registered in on its website.
| Particular | Detail | Source |
|---|---|---|
| Legal name | Creator Labs Ltd | Companies House record for Creator Labs Ltd |
| Company number | 17414896 | Companies House |
| Registered in | England and Wales | Companies House |
| Registered office | 71–75 Shelton Street, Covent Garden, London WC2H 9JQ | Companies House |
| Incorporated | 22 August 2026 | Companies House |
Check us yourself. Search 17414896 on Companies House and the record above comes up, free and in seconds.
Who builds CreatorSync, and why, is on About CreatorSync.
How do you ask for the personal data CreatorSync holds about you?
Email hello@creatorsync.app with the subject line “Data request”. The Information Commissioner’s Office guide to getting copies of your information confirms a request can be made by email, and that organisations usually have one month to respond.
Tell us the email address or name you used with us. It is the fastest way to find everything that belongs to you.
Can CreatorSync help with your Instagram or TikTok account?
No. We have no access to your Instagram or TikTok account, so logins, bans, eligibility decisions and platform payouts can only be fixed by Meta or TikTok through their own in-app help.
What we can do is explain the rules. If a guide on this site gets a threshold or a payout rule wrong, tell us and we will check it against the platform’s own page.
Frequently asked questions
Does CreatorSync have a phone number?
No phone number is published. Email at hello@creatorsync.app is the way in, and it keeps a written record of what you asked and what we said.
How do you report a mistake in a guide?
Email hello@creatorsync.app with the subject line “Correction”. Include the page address, the line that is wrong and, if you have one, the platform page that shows the right figure.
How can you check CreatorSync is a real company?
Search the company number 17414896 on Companies House. The public record shows Creator Labs Ltd, its registered office in London and its incorporation date of 22 August 2026.
Are CreatorSync’s guides financial or tax advice?
No. The guides explain platform rules and published figures so you can make your own decisions. For anything about tax, talk to an accountant.