Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Creator Labs Ltd (“CreatorSync”, “we”, “us”) collects, uses, and protects your personal information when you use our website and services. We are committed to handling your data responsibly and in line with the UK GDPR and the Data Protection Act 2018.

Information we collect

• Information you give us — such as your name, email address, and account details when you sign up or contact us.
• Payment information — processed securely by our payment provider. We do not store full card details ourselves.
• Usage information — basic technical data such as device type and how you interact with our services, used to keep them working and improve them.

How we use your information

• To provide, maintain, and improve our services.
• To process subscriptions and payments.
• To respond to your questions and provide support.
• To send you service-related communications.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate CreatorSync (for example, payment and hosting providers), and only as needed to deliver our services or where required by law.

Data retention

We keep your information only for as long as necessary to provide our services and meet our legal obligations, after which it is deleted or anonymised.

Your rights

You have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at hello@creatorsync.app.

Contact

Questions about this policy? Email hello@creatorsync.app.